Student Support
We Are Here to Assist Your Learning Journey
Get help with enrollments, technical queries, or test schedules. We assist in Hindi and English.
Email Support
info.udaanvidya@gmail.com
Reach our team directly. We respond promptly within 24 hours.
Phone & WhatsApp
+91 98765 43210
Direct academic assistance and enrollment helpline.
Operating Hours
Mon to Sat, 9am – 8pm IST
Queries submitted on Sundays are resolved early Monday morning.
Quick Answers to Common Questions
Find instant clarification on schedules, test windows, and policies.
Each scheduled test opens at 00:00 IST and closes 24 hours later. You can begin whenever it suits you. Once started, your test timer runs continuously to simulate actual exam pressure.
We maintain a strict no-refund policy on all digital test series. All question sets, schedules, and ranking tools are immediately provisioned upon payment, making transactions final.
Payment confirmations usually reflect in a few seconds. If access has not updated after 2 minutes, refresh your session or email us at info@udaanvidya.com with your transaction receipt.
No. Tests allow exactly one attempt per student to protect the statistical accuracy and validity of the All India Rank percentile.
The full question paper is cached in your browser before the countdown begins. Answers save locally in real-time and upload automatically when the connection returns.
Solutions, answer keys, and national ranks unlock simultaneously for all test-takers within 90 minutes of the 24-hour test window closing.
Need more information? Review our How It Works guide or read our Refund Policy.